Terms and Conditions
Terms and Conditions
1. INTERPRETATION AND VARIATION
1.1 In the Terms and Conditions the following definitions apply:
“Isabel Lucy Yoga” means Isabelucyoga Trading as Isabel Lucy Yoga.
“Client” means any person that has signed a Consent Form, or taken one or more classes with Isabel Lucy Yoga and includes Members.
“Member” means any person who has signed up to unlimited classes by monthly Auto-Pay (see “Subscription” below). When this option becomes available.
“Class” means a Yoga class (or any other style of class made available on the timetable) provided on or behalf of Isabel Lucy Yoga at any venue.
“Course” means a set number of classes in consecutive order.
“Workshop” means a meeting at which a group of people engage in intensive discussion and activity on a particular subject or project.
“Online” means the class is run via a zoom link. Client is responsible for having sufficient wifi access and charged phone or computer battery.
“Consent Form” means the Consent Form signed by a Client where appropriate.
“Studio” means the venue a class, course or workshop is held by Isabel Lucy Yoga.
“Terms and Conditions” as defined here.
“Website” means www.isabelucyoga.com or affiliated websites.
1.2 The Terms and Conditions are incorporated into the Isabel Lucy Yoga Health Disclaimer.
1.3 Isabel Lucy Yoga reserves the right to vary or revoke any of the Terms and Conditions from time to time which it may consider necessary or suitable for the regulation of internal affairs of the Studio and the conduct of Clients. Any such changes will be published on our websites and, until revoked, are binding on Clients.
1.4 The Terms and Conditions shall be governed by the laws of England and subject to the exclusive jurisdiction of the English courts.
2.1 Subject to condition 2.2, when a person has booked and attended more than one class or course with Isabel Lucy Yoga they shall become a Client subject to these Terms and Conditions.
2.2 Acceptance of a person as a Client is at the discretion of Isabel Lucy Yoga.
2.3 Isabel Lucy Yoga reserves the right to terminate with immediate effect, withdraw, suspend or refuse to renew the membership (when membership is available) or class pass of any Client whose conduct is, or may deemed to be in Isabel Lucy Yoga’s reasonable opinion, damaging to the character of the Studio, class or workshop or acts or behaves in an aggressive or disrespectful manner towards any Isabel Lucy Yoga students or teachers. This amounts to a breach of the Terms and Conditions or where such expulsion is otherwise to be in the interests of the other Clients of the Studio, class or workshop. Any Client so expelled shall forfeit all privileges to any purchase of any other classes, courses or workshops and shall not be entitled to any refund.
2.4 Isabel Lucy Yoga may run promotional introductory offers from time to time (directly or through an Agent). These offers are exclusively for New Clients who are not already registered (“Members/Clients”) with the Isabel Lucy Yoga and are not for repeat use.
3. CLASS TIMES
3.1 Details of class times may vary from time to time. Class times will be published by Isabel Lucy Yoga on our Website.
3.2 Isabel Lucy Yoga reserves the right to make changes to the schedule at its discretion.
3.3 Every class starts promptly. Any client logging in late may not be accepted to avoid delays and interruptions. This is to allow those clients who have arrived on time to benefit from the full class they have booked.
3.4 Booking in advance is crucial. Drop-ins can only be accepted 4 hrs before the class,workshop is due to start.
4. PAYMENT TERMS
4.1 Details of class & course prices are available on our website or shall be such prices as determined by Isabel Lucy Yoga from time to time.
4.2 Subject to any statutory right of cancellation, payments for classes, courses and workshops are made non-refundable unless otherwise stated in the Terms and Conditions.
4.3 A Client may attend Classes according to the type of pre-payment made.
4.4 Unless agreed by the Director of Isabel Lucy Yoga, Classes booked and paid for are for use by the person named on the confirmation email and cannot be shared with, or transferred to, another person.
5. PERSONAL BELONGINGS
5.1 Personal belongings brought to any class or workshop is at the Client’s own risk. Isabel Lucy Yoga does not accept liability for any loss or damage whatsoever to such items.
6.1 All bookings are to be made manually with Isabel Lucy Yoga by email or phone call. There is currently no online booking system.
6.2 Your booking is confirmed upon receipt of payment into the Isabel Lucy Yoga bank account.
6.3 An online link will be emailed to the client upon receipt of payment for the course, class or workshop.
6.4 A client must log into the online link 10 minutes before the class starts in order to resolve any technical issues that may arise.
6.5 Feel free to say hello to other clients prior to the class starting and then mute yourself. Isabel Lucy Yoga will need your camera to be on at all times during the class to check your body position. Isabel Lucy Yoga will mute you during the class but if you have any questions please unmute yourself and speak to the teacher who will help you.
6.6 If you fail to turn up for the class booked, this will be treated as a “No Show”. A “Late Cancellation” or “No Show” will incur the following:
Class & Course : you will be charged for the class as you pre-pay. Refunds are at the discretion of Isabel Lucy Yoga and the workshop leader/organiser.
Drop In: you will be charged for the class as you pre-pay. Refunds are at the discretion of Isabel Lucy Yoga and the workshop leader/organiser.
Workshops: Anyone wishing to cancel a place on a workshop must do so before two weeks prior to the relevant workshop, under this time refunds are at the discretion of Isabel Lucy Yoga and the workshop leader/organiser. Time is needed to offer/re-sell your place to others.
6.7 Cancellations. Sorry, but we do not accept text or whatsapp cancellations.
6.8 A Client may only book or reschedule sessions for themselves via email or telephone with Isabel Lucy Yoga.
7. FITNESS AND HEALTH
7.1 Classes may involve intensive exercise in a heated room. Each Client agrees to familiarise themselves with what Classes involve prior to assessing whether they are fit to participate in a Class. Clients should refer to the Website or speak to a member of staff for further information and seek guidance from a doctor or health professional.
7.2 Each Client upon taking part in a class accepts these Terms and Conditions and on each occasion that the Clients attends the class that the Client is in good physical condition and that the Client knows of no medical or other condition why the Client is not capable of engaging in the Classes or exercises provided by Isabel Lucy Yoga and that such Classes or exercises would not be detrimental to the Client’s health, safety or physical condition.
7.3 Isabel Lucy Yoga staff are not medically trained and are therefore not qualified to assess whether the Client or any guest is in good physical condition and/or that the Client can engage in any exercise without detriment to the Client’s health, safety, comfort or physical condition.
7.4 Clients are advised not to undertake strenuous physical activities without first seeking medical advice if they have concerns over their physical condition. Isabel Lucy Yoga reserves the right to refuse access to any Client if, in its absolute discretion, it considers that the health of the individual concerned may be endangered by the use of such facilities.
7.5 Clients with the following conditions should not attend class: low/high blood pressure and cardiac irregularities. If there is any doubt, the Client should consult his doctor. Clients and their guests must notify Isabel Lucy Yoga of any circumstances affecting their health that may be exacerbated through continued use of the Studio.
7.6 Clients are required to follow the instructions of the teacher at all times.
8. DRESS & FOOTWEAR
Clients are requested to wear a form of dress appropriate to the practise of Yoga. Footwear should be removed on entry to any premises used for class, workshop.
9. SAFETY & HYGIENE
9.1 Smoking is not allowed anywhere near or during a class or workshop.
9.2 No crockery, glass, or food is permitted in class. Only water is permitted in class. No pets of clients (unless guide dogs) are permitted in class. Do not walk around the class, workshop area barefoot (please wear flipflops) if you have foot complaints. Clients must use the appointed entrance to the class when entering or leaving the Studio. Fire exits, which are clearly marked, are there in the interests of safety and Clients must not interfere with these doors for any reason.
9.3 Clients are required to bring and use their own mat & equipment to practise. Failure to comply with this will result in non-participation in class.
9.4 In the event of a fire, Clients are asked to make their way to the nearest available exit.
10. GENERAL GUIDELINES
10.1 Clients must at all times observe the guidelines which may be notified to them from time to time and are requested to comply with any reasonable directions which the management of the Isabel Lucy Yoga may issue to ensure the smooth operation of the class for the convenience of all Clients.
10.2 Clients are required to give written notice to Isabel Lucy Yoga of any change of address or email.
10.3 Isabel Lucy Yoga reserves the right to refuse admission to the class or workshop.
10.4 Isabel Lucy Yoga may communicate with the Client by email. By providing an email address to Isabel Lucy Yoga the Client consents to receiving email communications from Isabel Lucy Yoga, including notices pursuant to the Terms and Conditions. The Client also accepts any risk that email may not be a fully secure and confidential means of communication. Isabel Lucy Yoga will not be liable for any loss or damage suffered as a result of communicating with a Client in this manner. Clients may opt out of these emails by requesting this to Isabel Lucy Yoga.
10.5 Photographs taken during class and/or workshops may be used for advertising purposes. If you do not want photographs taken, please advise teacher at the beginning of class.
11. LIMITATION OF LIABILITY
11.1 Isabel Lucy Yoga cannot be held responsible for any service or equipment not being available for whatever reason. Isabel Lucy Yoga reserves the right to make alterations to the types of facilities provided, without notice and in its absolute discretion and Isabel Lucy Yoga shall not be liable for any loss occasioned by such alterations except in so far as loss is by law incapable of exclusion.
11.2 Isabel Lucy Yoga accepts no liability for loss or damage to property or injury or illness of Clients or their guests to them on during class or workshops except in so far as such loss, damage, or injury is by law incapable of exclusion.
When using our website:
1. You agree to seek our written permission if you would like to link to our website or copy our content in any way, shape or form. By supplying us with material via digital or hardcopy, you allow us unlimited, royalty free use of its content.
2. You agree not to reproduce, distribute, modify or re-post our content on another site, frame or mirror our site or link to our site without our prior written consent.
3. You grant to us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide licence to use (including but not limited to publishing, exploiting and modifying) any material you email, post or submit to us. For the avoidance of doubt, we will be free to use any ideas, concepts, know-how, content, text or images contained in your communications with us for any purpose whatsoever, to the fullest extent permitted by law. We try to update our site regularly, so we may have to suspend access, service or functionality from time to time, without notice. If required, we may have to close our site indefinitely. We will not be liable if, for any reason, our site is unavailable at any time or for any period of time. As information or data transmitted to or from our site passes over public telecommunications networks, we can’t promise that the operation of our site will be secure, confidential, uninterrupted or error-free. You agree not to do anything that does or may interfere with the proper working of the site including but not limited to tampering with, or hacking into, the site or the servers on which it resides.
4. When entering into an agreement with Isabel Lucy Yoga, and attending classes, you automatically adhere to our T&C's. Anyone infringing on the aforementioned terms could be excluded.
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